top of page

Refund & Payment Policy – Blossom Bay Balloons

Booking Deposit:

  • A $50 non-refundable deposit is required to confirm your booking.

  • This secures your event date and allows us to begin preparing your custom setup. The deposit will be applied toward your total balance.

 

Remaining Balance:

  • The remaining payment is due on the day of the event, prior to setup. We accept e-transfer or cash.

 

Damages:

  • Clients are responsible for the care and safety of all decor and rental items.

  • Any damage, loss, or theft of props, signs, or backdrops will result in an additional charge to cover repair or replacement.

 

Rescheduling & Cancellations:

  • One date change is allowed with at least 7 days’ notice, based on availability.

  • The $50 deposit remains non-refundable even if you cancel.

  • Cancellations made less than 7 days before the event may still be charged the full amount, especially if materials or customization have already been prepared.

bottom of page