
Blossom Bay Balloons & Decor
where joy takes ride.............
Refund & Payment Policy – Blossom Bay Balloons
Booking Deposit:
-
A $50 non-refundable deposit is required to confirm your booking.
-
This secures your event date and allows us to begin preparing your custom setup. The deposit will be applied toward your total balance.
Remaining Balance:
-
The remaining payment is due on the day of the event, prior to setup. We accept e-transfer or cash.
Damages:
-
Clients are responsible for the care and safety of all decor and rental items.
-
Any damage, loss, or theft of props, signs, or backdrops will result in an additional charge to cover repair or replacement.
Rescheduling & Cancellations:
-
One date change is allowed with at least 7 days’ notice, based on availability.
-
The $50 deposit remains non-refundable even if you cancel.
-
Cancellations made less than 7 days before the event may still be charged the full amount, especially if materials or customization have already been prepared.