🌸 Terms & Conditions – Blossom Bay Balloons​​

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    By booking with Blossom Bay Balloons, you agree to the following terms and conditions:

 

  1. Booking & Payment

 

• A $50 non-refundable deposit is required to secure your booking. No date will be held without a deposit.

• The remaining balance is due on the day of the event, before the setup begins.

• Payment methods accepted: e-transfer or cash. Full payment is required for service to be rendered.

 

  2. Cancellations & Rescheduling

 

• Cancellations will result in the loss of your deposit.

• One complimentary reschedule is allowed if requested at least 7 days in advance. New dates are subject to availability.

• Cancellations or no-shows with less than 7 days' notice may be charged the full balance, depending on preparation and materials already acquired.

 

  3. Damages & Client Responsibility

 

• Clients are fully responsible for any damage, loss, or theft of rental items including backdrops, props, signage, or balloons.

• Extra charges will apply for repair or replacement if items are damaged during or after the event.

• Please ensure children or guests do not tamper with balloon installations or props for safety and preservation.

 

   4. Setup & Access

 

• We require timely access to the venue on the event day for setup. Any delays caused by restricted access may impact your final design or incur extra fees.

• Please ensure the area is clean, clear, and ready before our arrival.

 

    5. Outdoor Events

 

• For outdoor setups, we are not liable for damages caused by weather, such as wind, rain, or extreme temperatures.

• Client must ensure weather-appropriate backup plans if necessary.

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   6. Photos & Marketing

 

• We may take photos of your setup for marketing purposes.

• If you prefer not to have your event shared, please notify us in writing at the time of booking.